Patient rights
Good Faith Estimates
Updated October 13, 2026
Know your expected costs before care
If you do not have health insurance, or choose not to use it for care, you generally have the right to a written Good Faith Estimate of expected charges under the uninsured and self-pay rules. Different protections apply to people enrolled in federal health programs. You can request an estimate before deciding whether to schedule. An estimate is not a commitment to receive treatment.
Self-pay care means you pay out of pocket. The estimate explains expected costs; it is not financial assistance or a discount program.
When you should receive an estimate
- If you schedule at least 3 business days before care, you should receive an estimate. For care scheduled 3–9 business days ahead, it is due within 1 business day of scheduling.
- For care scheduled at least 10 business days ahead, it is due within 3 business days of scheduling.
- If you request an estimate before scheduling, it is due within 3 business days of your request.
The estimate should describe the expected charges for your scheduled services. Ask each provider or facility involved for its estimate, including any separately billed services. Keep a copy or photo of your estimate.
Request an estimate from this practice
Existing patients can ask Patricia through their established Headway messaging channel. If you are new or cannot use Headway, use the Call or Email Me option on my Psychology Today profile to ask about self-pay arrangements and request an estimate before care. You do not need to book first to ask for an estimate.
Headway's public booking flow may require active insurance for new accounts. If you are uninsured or want to pay privately, contact Patricia first to discuss the appropriate next step. See Headway's private-pay guidance. This practice is responsible for providing your estimate; this notice itself is not an individualized estimate.
If your bill is much higher
If a provider's bill is at least $400 more than that provider's Good Faith Estimate, you may be eligible to dispute it through the federal patient-provider dispute resolution process. You generally must start that process within 120 calendar days of the date on the initial bill.
For more information, visit CMS No Surprises information or call the No Surprises Help Desk at 1-800-985-3059. Contact the practice if you need help obtaining an estimate or notice in another format.